People might forget to use it even if they do download it.ĭuo’s best bet will be the developing world thanks to its optimization for poor network connections like 2G. Marooning Duo in its own app and not allowing it to connect to any other Google communications apps or websites is a bizarre choice. Video calling isn’t a non-stop use case like text chat, and is often an extension of those conversations. This late in the game, Google will be fighting a steep uphill battle to get Duo traction. I make silly faces to my kids…so when they see the preview, they start with a laugh.” With Knock-Knock, “as a recipient of the call you see them beforehand so you know their state of mind. The one innovative feature Duo sports is called Knock-Knock, which lets the recipient of a call see the caller before they accept and turn on their own camera.įox says that otherwise, entering a call can be “pretty abrupt” since you don’t know if they’re lazing at home, in business mode at the office, or on the go. Don’t expect any Hangouts mustaches or costumes, but the video quality is solid. If someone misses a call, they’ll get a notification. At the bottom is a list of recent calls and frequent contacts, with another tab that contains a full list of contacts who either have or don’t have Duo. You open it, with no need for a Google account, and see the camera facing you. You don’t hear Google talk about this all that often, but we wanted to enable the human on the other end of the call to really be the experience.”Īt least Duo succeeds at that. First, “if there’s anything that was our North Star, it was to be super, super simple.” Second, Fox says, is speed and reliability, thanks to Duo being built on Google’s WebRTC video framework to handle HD or 2G. “The logic is that will succeed if they’re solving a use case really well,” Google’s VP of product management for consumer communication Nick Fox tells me, though this ignores the fact that a product needs to solve something others haven’t already.įox explains that Google focused on three things with Duo.
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